X is for X-ray Vision
Imagine if you could see right through your complex business and gain a quick and easy view of what was happening in every department. Imagine if you had x-ray vision and could manage your sales team, shopfloor, distribution facility, and HR department from one single location, even when managing offices...
W is for Women in Manufacturing
It’s well documented that UK manufacturing is facing two major issues, the looming skills shortage and the shrinking number of women in the industry. The two might seem like separate concerns, but they are intrinsically linked.
The low number of females working in...
V is for Visibility
ERP to me means two things: a facilitated business process and visibility of management information. It drives me to distraction then, when I see so many companies working really hard to get their business process efficient; capturing all their key data, and then they don’t actually do anything with that data.
Local Business Saddles up for Springwood
A local special needs school got one step closer to their new multi-sensory room after £3,000 was raised towards the project. Manchester-based Enterprise Resource Planning (ERP) solutions provider K3 Syspro (K3) donated the sum after being sponsored to complete...
SYSPRO 7 Takes off at National Space Centre
The UK SYSPRO community got a preview of the forthcoming version of K3 Syspro’s (K3) advanced Enterprise Resource Planning Solution (ERP), SYSPRO 7, ahead of its release, at an exclusive customer event held at the National Space Centre in Leicester. And while Neil Armstrong’s...
U is for Usability
As our new Helpdesk portal reaches the 2 months stage, it seems an adequate time to reflect on some of the usability challenges that we faced both in designing the system and part of the ongoing process to improve user's access to helpdesk information. These challenges aren't specific to our Helpdesk...
Support for Manufacturing has Never Been Better
UK manufacturers have felt for some time that they are the poor relation throughout Europe and the rest of the world when it comes to support from the government. Many believe that other countries receive far more support than here in Britain...
T is for Traceability
Traceability is often thought to be the domain of food, pharmaceutical or perhaps electronics companies, but more and more it’s the concern of everyone. Interestingly, researchers have found, that when businesses make a mistake and put it right they receive higher customer satisfaction scores than those...
S is for Support
As with any product purchased from any supplier or vendor, aftersales support is one of the key ingredients to a worthwhile experience. It is the same with software, and we are always striving to improve the service we provide to our end users.
There are also some tips in getting the most of any support centre ...
R is for Reporting
We live in the world of “Big Data” and the need for extracting, interpreting and reporting on this data is key to the efficient running of the business. Not only has this data got to be accessible at the touch of the button “Information at your Fingertips” but it needs to be accessible in multiple ways to multiple people...
